An Agent for MyBook

The people at Harvey Norman had no success recovering any of the photos off Anisha's faulty Seagate FreeAgent Desktop Hard Drive. Fortunately, Anisha was able to get more photos back through JR who pulled them from the Datacom network.

We went into Harvey Norman to get a replacement drive. Last weekend the the guy at Harvey Norman said we could have a Western Digital replacement, in comparison to the dodgy Seagate drive. The gentleman manning the customer service desk went and got the same Seagate drive until I protested and then we got a Western Digital MyBook instead. This is a slightly more expensive unit and the guy wanted to charge the difference. I had to protest again and they accepted this.

Harvey Norman were unwilling or unable to assist with data recovery on the old drive. They would not send it back to the manufacturer to attempt to recover the data. As a last ditch effort, I asked if I could have the drive so I could take it to a professional for data recovery. Excuse my slang, but this did not fly with them.

I now understand that Anisha has got most of her photos back, one way or another.

Useless Information: In 2001, the five most valuable brand names in order were Coca-Cola, Microsoft, IBM, GE, and Nokia.